CRMArticle
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New class: kbarticle
The following table shows the mapping of deprecated methods.
| 1.2 Method | Notes |
| Create | Use Create. |
| CreateAndRetrieve | Use Create followed by Retrieve. |
| Delete | Use Delete. |
| Publish | Use the SetStateKbArticle message. |
| Reject | Use the SetStateKbArticle message. |
| Retrieve | Use Retrieve. |
| RetrieveByState | Use RetrieveMultiple. |
| Submit | Use the SetStateKbArticle message. |
| Unpublish | Use the SetStateKbArticle message. |
| Update | Use Update. |
| UpdateAndRetrieve | Use Update followed by Retrieve. |