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Show All Troubleshoot routes
Type
as much of the address as possible in the Type place or address box in
the Route Planner pane. Adding the ZIP Code or postal code is particularly helpful.
When the Find dialog
box opens, make sure that you are searching in the appropriate country/region.
On the Address tab, select the correct country/region in the Country
list.
Address coverage in
Microsoft MapPoint is available for all of the United States and Canada.
MapPoint
reorders only the intermediate stops, not the start and end points, when you
optimize stops. You can add stops to your route, reorder those stops as the
start and end points, and then optimize the stops again.
Related topics
Change
the order of stops on your route
Make sure you also set
road-type preferences.
If you set road-type
preferences and the route still does not change, a road of a preferred type may
not be available. In that case, MapPoint
uses an interstate, for example, even if you have set your preferences to avoid
interstates. Also MapPoint
uses interstates and limited access highways when creating long routes. To
create a long trip without using these types of roads, you must break the trip
into segments.
Check the Flexibility
setting for your average driving day. If you set the flexibility to None,
the last stop of the day occurs before the end of your driving day.
If your route includes
a ferry crossing that begins near the end of your driving day, the day is
automatically extended beyond the time you set. Check the ferry schedule, and
either add an overnight stop near the ferry terminal, or add a stop at the
ferry terminal and schedule the departure time you want.
A segment of the route
may not be generated yet. On the Route menu, click Get Directions.
Part of the route may
be in an area that is under construction and therefore shaded a different
color. Depending on the type of road and the zoom level, that part of the route
may appear to be missing. On the Route menu, click Directions,
and look through the instructions to see if any construction warnings appear.
If MapPoint does not provide the route you want, there are several ways to change it:
Drag the appropriate
section of the route to where you want to go.
Add a stop along a
specific road where you want the route to go.
Change your road
preferences to avoid certain types of roads.
Create a detour to
avoid a specific road.
If America Online (AOL) is your Internet service provider, you may get an error message when attempting to download updated construction information. You can download the file manually using the following steps.
- Close MapPoint.
- Navigate to www.microsoft.com/downloads
- In Product Name, select MapPoint, and then click Find It.
- Follow the download instructions.