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Show All Troubleshoot Microsoft Pocket Streets
Microsoft Pocket
Streets must be installed on your Pocket PC or Smartphone to open maps exported
from Microsoft MapPoint. Check the version
of Pocket Streets installed on your device. On a Pocket PC, tap Tools and
then tap About Pocket Streets. On other mobile devices such as
Smartphones, open Pocket Streets and tap or choose About from the menu.
If you have an earlier version of Pocket Streets installed, uninstall the older
version, and then install Microsoft Pocket Streets.
The map (.mps) file may
have been exported for use with Pocket Streets from MapPoint version 2001 or
earlier. Export a new map of the same area from either MapPoint
2004 or
MapPoint 2006.
If you have a
Smartphone, make sure the map (.mps) file that you exported from
MapPoint is in the My
Documents folder.
If you are trying to
open a map (.mps) file stored on a compact flash card, make sure the map (.mps)
file that you exported from MapPoint is in the My
Documents folder.
Try exporting and
copying a map of a smaller area.
On your Pocket PC or
Smartphone, make sure that the Pushpin (.psp) file is in the same folder and
has the same file name as the corresponding map (.mps) file.
If there is no
corresponding Pushpin (.psp) file on your mobile device, copy the Pushpin file
from your desktop computer to your device.
If there is no
corresponding Pushpin (.psp) file on your desktop computer, export your map
again from MapPoint, making sure that
your Pushpins are within the selected area of the map.
If the Pushpins were
exported from MapPoint 2004, they will not appear on the Pocket Streets map. Export a new
map of the same area from the current version of MapPoint. Make sure the new
map (.mps) file name and old Pushpin (.psp) file name are the same, and that
these files are located in the same folder on your Pocket PC.