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MSDN Library
Servers and Enterprise Development
Industry Solutions Group
Industry Solutions Group
Customer Care Framework
Customer Care Framework
Customer Care Framework
Interactive Media Manager
Customer Care Framework
Introduction
CCF Architecture and Components
Setting Up the CCF Development Environment
Application Integration Framework (AIF) Overview
Basic AIF Development
Advanced AIF Development
CCF UI Shell Framework
CCF Studio
CCF Configuration System
Distributed Connectivity Services
Extending DCS Functionality
Appendix A: Security Recommendations
Appendix B: Glossary of Terms
TOC
This documentation is archived and is not being maintained.
Customer Care Framework
Introduction
CCF Architecture and Components
Setting Up the CCF Development Environment
Application Integration Framework (AIF) Overview
Basic AIF Development
Advanced AIF Development
CCF UI Shell Framework
CCF Studio
CCF Configuration System
Distributed Connectivity Services
Extending DCS Functionality
Appendix A: Security Recommendations
Appendix B: Glossary of Terms
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