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Troubleshooting Workflow Applications for Exchange Server

This content is no longer actively maintained. It is provided as is, for anyone who may still be using these technologies, with no warranties or claims of accuracy with regard to the most recent product version or service release.

This topic provides information to help you avoid or resolve the most common errors and issues you might encounter when using Workflow Designer for Exchange Server.

The Workflow Designer tools are used in conjunction with Exchange 2000 Server. Because of this dependency, effective troubleshooting involves isolating where the problem exists. You might want to consult the Exchange documentation for additional components.

Be sure to check the Workflow Designer for Exchange Server Readmes and the Microsoft Office Developer Web site for late-breaking information about the product.

For additional troubleshooting resources, consult Microsoft® TechNet or the Microsoft® Developer Network (MSDN®). These resources include the Knowledge Base, as well as other current information. For more information about subscribing to Microsoft TechNet, see For more information about MSDN, see

In This Section

Troubleshooting: Creation Issues
Issues relating to the requirements for the Workflow Designer for Exchange Server workflow engine and the components of the workflow process are addresses in this section.
Finding Errors Using the Event Viewer
The workflow engine writes messages to the System log in the Event Viewer when an error is detected.
Error Messages
The Exchange Server event logs contain details about errors and events on the server that might help you diagnose a problem.

Related Sections

Developing Workflow Applications for Exchange Server
Generally, the term "workflow" is used to describe applications that are modeled as business processes. Typical workflow applications include forms routing/approval, document review/publishing, and issue tracking.
Workflow Applications Architecture for Exchange Server
A workflow application consists of forms and documents that a user manipulates and tools on the server that manage those documents according to a set of rules.
Planning a Workflow Process for Exchange Server
As with all development, planning is the key to creating successful applications. The Workflow Designer for Exchange Server automates many of the activities required to create a workflow process for Microsoft® Exchange 2000 Server.
Building a Workflow Process for Exchange Server
The Workflow Designer for Exchange Server makes it possible for you to build, modify, and add script to workflow processes for Exchange 2000 folders.
Developing the User Interface for Exchange Workflow
Typically, the user interface is independent of CDO Workflow objects and runs on a client computer.
Scripting in the Workflow Designer for Exchange Server
Add functionality to your workflow process using Microsoft® Visual Basic® Scripting Edition (VBScript).
Advanced Workflow Process Management
When you have created your workflow processes using the Workflow Designer for Exchange Server, you can use the advanced management features.