Resource Skills Option Field, Service Mgt. Setup Table
Specifies how to identify resource skills in your company when you allocate resources to service items. There are three options: Code Shown, Warning Displayed and Not Used.
| Field | Description |
|---|---|
Code Shown |
Indicates whether a resources is skilled or not skilled to service the service item in the Resource Availability window. |
Warning Displayed |
Indicates whether a resources is skilled or not skilled to service the service item in the Resource Availability window. A warning is also displayed if you allocate a resource to a service item requiring skills that the resource does not have. |
Not Used |
The resource skills are not identified. |
Tip
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Parent Tables
| Table | Location |
|---|---|
| Service Mgt. Setup Table | Service Management |