Using Subscriber Downloads
Finding product files
You can find software in Subscriber Downloads in a number of different ways.
Filtering your results
After your search results are returned, you can filter them to narrow your choices. The options within each type of filter are generated based on your initial query.
Files you can’t download
You must be signed in to your Microsoft account that is associated with your subscription in order to download products on Subscriber Downloads. If you are not signed in, you'll be prompted to sign in when you attempt to download a product or view product keys. Everyone, including non-subscribers, can view Subscriber Downloads, but only active subscribers can download products and keys.
Based on your subscription status, level, or country, some files may not be available to download. In that scenario, you’ll see one of the following explanations with next steps:
You can hide files to which you don’t have access by selecting “Products available with my subscription” from the list of filters on the results page.
For more information on files you can’t find on Subscriber Downloads, see Product availability.
Downloading from Subscriber Downloads
Subscriber Downloads uses your browser’s built-in download functionality, including pause and resume.
Verifying the integrity of completed downloads
After your download has completed, you can compare your download copy to the original to verify that the download was successful. For this purpose, the SHA-1 hash value is provided for each download available on Subscriber Downloads. To view the SHA-1 hash value, click “Details” in the download’s listing on Subscriber Downloads.
To verify your copy’s SHA-1 hash, you can use the Sigcheck tool, available from Sysinternals, to generate its SHA-1 hash value by running Sigcheck with the –h option; then compare the value you generated against the original to verify your copy. In addition, many freeware programs can calculate an SHA-1 hash value; use your favorite Internet search engine to look for sha1 hash to find them.
Using ISO image files
Many products on Subscriber Downloads are posted as ISO-9660 image files. An ISO-9660 image file is an exact representation of a CD or DVD, including the content and the logical format. ISO images may be written to a blank CD-R or DVD-R, resulting in an identical copy of the original disc including file name and volume label information. ISO files may also be virtually mounted and accessed as a device. These methods of using ISO images are described below. Note: you may have to rename the file extension from .IMG or .UDF to .ISO, depending on your software.
Writing ISO files to CD-R or DVD-R
Accessing ISO images via Virtual Drives