App help
Collapse the table of content
Expand the table of content

Guidelines for app help

These guidelines describe how to design effective Help content for your app. Help content should be a single page and can include text, links, and images. If you need to provide dynamic Help content, link to a support website or embed an online page in your Help section.

Should my app include Help content?

It's up to you whether to include Help; not every app needs a designated Help section. For example, if you app contains only one or two UI elements that might confuse a user, you could integrate instructional UI, create a simple in-app demo, or consider redesigning those elements instead of creating a separate help section. If you do create a designated Help section, it's best to keep it as succinct as possible.


  • Keep Help pages short and easy for users to browse.
  • If your Help content doesn't fit on a single page or if you need to include dynamic content that'll need updating, link to a support website or embed an online page in your Help flyout. Keep in mind that linking to a web page takes your user out of the app experience. If possible, embed the online content to create a more cohesive user experience.
  • Avoid technical terms and jargon.
  • Don't use Help to document all your app features. If you want to provide detailed content about your app, consider providing a link to a support web page at the end of your Help content.
  • Don't use Help to notify customers that a newer version of the app is available.
  • Allow users to access Help from the Settings page.

[This article contains information that is specific to Universal Windows Platform (UWP) apps and Windows 10. For Windows 8.1 guidance, please download the Windows 8.1 guidelines PDF .]

Related topics

For designers
Guidelines for designing instructional UI
Guidelines for app settings



© 2016 Microsoft