Troubleshooting Site Connections

For the latest version of Commerce Server 2007 Help, see the Microsoft Web site.

You may get an error message stating that the Web service you are trying to connect to, for example, OrdersWebService, is unavailable.

This may occur because the Secure Sockets Layer (SSL) certificate has expired. Temporary SSL certificates are only valid for 100 days.

Solution: Obtain a permanent SSL certificate or re-register a temporary certificate. To re-register a temporary SSL certificate, see "Configuring the SSL Certificate" in the Commerce Server 2007 Installation and Configuration Guide. To obtain a permanent SSL certificate, see your system administrator.

See Also

Other Resources

Managing Your Site Connections