Mobile Application Development

Opportunities for mobile applications

Organizations can use the mobile development tools and libraries to easily create and deploy mobile apps that offer additional functionality to what is available on Dynamics 365 for Phones and Tablets.

Here are four scenarios where you can create mobile apps that leverage the Microsoft Dynamics CRM platform to provide additional value to the organization:

Task specific apps

Create mobile apps with a streamlined user experience which target activities people frequently perform using Dynamics CRM.

Aggregate multiple systems

Create rich mobile apps that merge Dynamics CRM data with data from multiple systems, such as ERP, Billing or Help Desk for a very concise mobile experience.

Self-service enablement

Create mobile apps that can be used by your customers and feed data back directly to Dynamics CRM to enable scenarios such as event registration or loyalty program apps.

Device specific experiences

Create rich mobile apps for Dynamics CRM that leverage the capabilities of modern mobile devices, such as GPS, camera, biometric security, and mobile payments.

Resources for mobile application development

To help you quickly get going, we have provided the following resources: