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Quotas and Limitations

Updated: February 18, 2014

This topic describes quotas and limitations associated with Microsoft Azure Media Services.

Quotas and limitations

  • The maximum number of assets allowed in your Media Services account: 1,000,000.

  • The maximum number of chained tasks per job: 30.

  • The maximum number of assets allowed in a task: 50 assets per task.

  • The maximum number of assets per job: 100.

    This number includes queued, finished, active, and canceled jobs. It does not include deleted jobs.

  • The maximum number of jobs in your account should not exceed 50,000.

    You can delete the old jobs using IJob.Delete or the DELETE HTTP request. For more information, see Job record limit for Windows Azure Media Encoder and Managing Assets.

  • You cannot have more than five unique Locators associated with a given asset at one time.

    noteNote
    Locators are not designed for managing per-user access control. To give different access rights to individual users, use Digital Rights Management (DRM) solutions.

  • You cannot have more than 25 Media Services accounts in a single subscription.

  • By default every Media Services account can scale to up to 25 Encoding and 5 On-Demand Streaming Reserved Units. You can request a higher limit by opening a support ticket. For more details, see the Scaling Media Services section that follows.

    ImportantImportant
    Do not create more Media Services accounts to increase the number of reserved units, instead, submit a support ticket.

  • Media Services throttling mechanism restricts the resource usage for applications that make excessive request to the service. The service may return the Service Unavailable (503) HTTP status code. For more information, see the description of the 503 error in the Azure Media Services Error Codes topic.

Scaling Media Services

By default every Media Services account can scale to up to 25 Encoding and 5 On-Demand Streaming Reserved Units. You can request a higher limit by opening a support ticket. To open a support ticket do the following:

  1. Click Get Support. If you are not logged in, you will be prompted to enter your credentials.

  2. Select your subscription.

  3. Under support type, select "Technical".

  4. Click on "Create Ticket".

  5. Select "Azure Media Services" in the product list presented on the next page.

  6. Select "Media Processing" as "Problem type" and then select "Reservation Units" under category.

  7. Click Continue.

  8. Follow instructions on next page and then enter details about how many Encoding or On-Demand Streaming reserved units you need.

  9. Click submit to open the ticket.

For more information, see How to Scale a Media Service.

See Also

Other Resources

Azure Support


Build Date:

2014-06-10
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