Support for Hardware Kits, Tools, Certification, and Dashboard
On This Page
.gif){kind=icon}
Get Help with Driver Development and the Windows Driver Kit (WDK)
Get Help with Debugging Tools for Windows
Get Help with the Hardware Certification Program and the Windows Hardware Certification Kit (HCK)
Get Help with Hardware Dashboard Services
Get Help from Microsoft Support
Get Help with Driver Development and the Windows Driver Kit
Review Technical Docs
Ask a Question in the Windows Hardware WDK and Driver Development Forum
In addition to Microsoft-sponsored forums, driver developers can post questions in third-party forums. For example, Open System Resources (OSR), Inc. hosts discussion lists for driver developers. For instructions on how to participate in OSR-hosted discussion lists, visit:
Search the Microsoft Knowledge Base (KB) and Other Support Sites
- Go to Advanced Search at Microsoft Support
- Narrow your search by adding the keywords kbDDK, kbDriver, and kbhowto.
- Further narrow your search by adding these keywords with specific terms such as USB or isoch.
Take Driver Development and Debugging Training Classes
The following third-party companies offer training support for driver development and debugging. This list is for information only. This is not an endorsement by Microsoft.
- Azius Developer Training
- CodeMachine Consulting & Training
- Open Systems Resources, Inc.
- DatronicSoft
Contact Microsoft Support
- Contact Microsoft Support via the Microsoft Support info at the bottom of this page.
Get Help with Debugging Tools for Windows
Review Technical Docs
Use Debugging Tools Help
- To get local help after you’ve installed Debugging Tools for Windows, click Start, point to Programs, and then click Debugging Tools for Windows. After the program opens, click Debugging Help.
Search the Microsoft Knowledge Base (KB) and Other Support Sites
- Go to Advanced Search at Microsoft Support
- Narrow your search by using the keywords kbDebug and kbKMode.
Ask a Question in the Windows Desktop Debugging Forum
Get Help with the Hardware Certification Program and the Windows Hardware
Certification Kit
Review Technical Docs
- Windows Hardware Certification Step-by-Step Guide
- Windows Hardware Certification Kit (HCK) documentation
Get Latest Filters
If your tests are failing certification, be sure you have the latest filters installed.
Contact Microsoft Support
For help with certification program billing, invoices, legal agreements, compatibility center, and more:
For help with the Windows HCK:
- Contact Microsoft Support via the Microsoft Support info at the bottom of this page.
Ask a Question in the Windows Hardware Testing and Certification Forum
Get Help with Hardware Dashboard Services
Review Technical Docs
Contact the Hardware Dashboard Support Team
For help with certification submissions, device metadata, driver distribution, bug management, reports, and remote debugging:
Get Help from Microsoft Support
Understand the Microsoft Support Lifecycle
Know Your Support Options
Driver development support is also available through Microsoft Support paid incidents and contracts. Depending on the Microsoft operating system you purchased and for which you are developing drivers, a support contract might provide support on a per-incident basis, on a how-to consulting basis, or on an issue basis for those issues that involve significant debugging.
Contact Microsoft Support
