As an MSDN subscriber, you may be eligible for up to four technical support incidents, depending on your subscription level. Support incidents can be used:
You must activate your Technical Support benefit in order to submit a support request.
Subscribers in Europe, the Middle East, and Africa:
Follow the activation instructions included on http://support.microsoft.com/activatesupport.
Subscribers in all other geographies:
Already have your Contract ID and Access ID?
Submit a support incident online
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