MSDN Customer Service Centers can assist you with topics including new orders or renewing a subscription, activating your subscription, billing, managing subscriptions under a Volume Licensing agreement, access to Subscriber Downloads, and more.
| General Information | Country/region | Contact Telephone | E-mail |
North America Contact Hours:
5:30 a.m. to 5:30 p.m.
Pacific Time
Monday – Friday, except holidays Languages Supported:
English | Canada | (800) 759-5474 | msubserv@microsoft.com |
| United States | (800) 759-5474
| msubserv@microsoft.com |
Europe, Middle East, and Africa Contact Hours:
9:00 a.m. to 6:00 p.m.
Central European Time
Monday – Friday, except holidays Languages Supported:
English, Dutch, French, German, Hebrew, Italian, Russian, Spanish, Swedish | Austria | 0800-291193 | MSDNIC@eu.subservices.com |
| Belgium | 080075295 | MSDNIC@eu.subservices.com |
| Denmark | 80-887917 | MSDNIC@eu.subservices.com |
| Finland | 0800-913124 | MSDNIC@eu.subservices.com |
| France | 0800-909129 | MSDNIC@eu.subservices.com |
| Germany | 0800-1815190 | MSDNIC@eu.subservices.com |
| Ireland | 1800-882195 | MSDNIC@eu.subservices.com |
| Israel | 180–9451103 | MSDNIC@eu.subservices.com |
| Italy | 800-780353 | MSDNIC@eu.subservices.com |
| Middle East and North Africa | +49 5241 21 00401 | MSDNIC@eu.subservices.com |
| Netherlands | 0800-0227261 | MSDNIC@eu.subservices.com |
| Norway | 800-19307 | MSDNIC@eu.subservices.com |
| Poland | 008004911554 | MSDNIC@eu.subservices.com |
| Portugal | 800-844559 | MSDNIC@eu.subservices.com |
| Russian Federation | 8-800-555-0-552 | MSDNIC@eu.subservices.com |
| South Africa | 0800981056 | MSDNIC@eu.subservices.com |
| Spain | 900-972 906 | MSDNIC@eu.subservices.com |
| Sweden | 0200-214322 | MSDNIC@eu.subservices.com |
| Switzerland | 0800-836726 (French), 0800-836725 (German) | MSDNIC@eu.subservices.com |
| United Kingdom | 0800-0517215 | MSDNIC@eu.subservices.com |
| For all countries in Europe | +49 5241 21 00402 | MSDNIC@eu.subservices.com |
Latin America Contact Hours:
9:00 a.m. to 6:00 p.m.
Monday – Friday, except holidays Languages Supported:
English, Spanish, and Portuguese | Argentina | 0800-222-9467
011-5776-1000
| msdn-la@microsoft.com |
| Bolivia | 800-100-714 | msdn-la@microsoft.com |
| Brazil | 0800 761 7454
11-4706-0900 | msdn-la@microsoft.com |
| Chile | 800-202-011
| msdn-la@microsoft.com |
| Colombia | 1800-093-1234
5870300
| msdn-la@microsoft.com |
| Costa Rica | 0800-016-1034 | msdn-la@microsoft.com |
| Guatemala | 1800-300-0069 | msdn-la@microsoft.com |
| Mexico | 01-800-123-3353 | msdn-la@microsoft.com |
| Peru | 80054238
| msdn-la@microsoft.com |
| Puerto Rico | 877-678-8032 | msdn-la@microsoft.com |
| Uruguay | 000 4054 083
| msdn-la@microsoft.com |
| Venezuela | 800-100-4610
| msdn-la@microsoft.com |
| Anguilla | 866-993-9330
| msdn-la@microsoft.com |
| Antigua & Barbuda | 866-993-9303
| msdn-la@microsoft.com |
| Aruba | 305-418-9136
| msdn-la@microsoft.com |
| Bahamas | 800-389-0489
| msdn-la@microsoft.com |
| Barbados | 866-993-9304
| msdn-la@microsoft.com |
| Belize | 815 – Pin 3140
| msdn-la@microsoft.com |
| Bermuda | 866-993-9305
| msdn-la@microsoft.com |
| British Virgin Islands | 866-993-9306
| msdn-la@microsoft.com |
| Cayman Islands | 866-993-9308
| msdn-la@microsoft.com |
| Dominican Republic | 1-800-751-3455
| msdn-la@microsoft.com |
| Dominica | 866-993-9309
| msdn-la@microsoft.com |
| Ecuador | 1800-010-288
| msdn-la@microsoft.com |
| El Salvador | 800-6676
| msdn-la@microsoft.com |
| Falkland Islands | 305-418-9137
| msdn-la@microsoft.com |
| French Guiana | 805 51 01 01
| msdn-la@microsoft.com |
| Grenada | 866-993-0313
| msdn-la@microsoft.com |
| Guadeloupe | 805 51 01 03
| msdn-la@microsoft.com |
| Guyana | 305-418-9138
| msdn-la@microsoft.com |
| Haiti | 193 – Pin 3140
| msdn-la@microsoft.com |
| Honduras | 800 0122 – Pin 3140
| msdn-la@microsoft.com |
| Jamaica | 866-993-9302
| msdn-la@microsoft.com |
| Martinique | 805 51 01 05
| msdn-la@microsoft.com |
| Montserrat | 866-993-9315
| msdn-la@microsoft.com |
| Netherlands Antilles | 001-866-543-2085
| msdn-la@microsoft.com |
| Nicaragua | 01800 0166 –Pin 3140
| msdn-la@microsoft.com |
| Panama | 800-051-0398
| msdn-la@microsoft.com |
| Paraguay | 009 800 54 2 0049
| msdn-la@microsoft.com |
| St. Lucia | 866-993-9317
| msdn-la@microsoft.com |
| St. Kitts and Nevis | 866-993-9318
| msdn-la@microsoft.com |
| St. Vincent and the Grenadines | 866-993-9319
| msdn-la@microsoft.com |
| St. Maarten, N.A. | 001-866-543-2085
| msdn-la@microsoft.com |
| St. Martin | 305-418-9139
| msdn-la@microsoft.com |
| Suriname | 305-418-9140
| msdn-la@microsoft.com |
| Trinidad and Tobago | 866-994-9312
| msdn-la@microsoft.com |
| Turks and Caicos Islands | 866-993-9320
| msdn-la@microsoft.com |
| U.S. Virgin Islands | 877-678-8033
| msdn-la@microsoft.com |
| For all other countries in Latin America & the Caribbean | Collect Call 54-11-4317-2606
| msdn-la@microsoft.com |
Japan Contact Hours:
9:30 a.m. - 12:00 p.m. , 1:00 p.m. - 5:30 p.m.
Monday – Friday, except holidays Languages Supported:
Japanese | Japan | (048)226-5700 (within Japan)
+81 48 226 5700 (from outside Japan) | dn-info@m-group.co.jp
Website Spark here |
Asia-Pacific Contact Hours:
9:00 a.m. to 6:00 p.m.
Monday – Friday, except holidays Languages Supported:
English for Australia, New Zealand, and India Traditional Chinese for Taiwan English, Simplified Chinese, and Korean for others | Australia | 13 20 58 (Option 3)
+61 2 98702200 | msdnaus@microsoft.com |
| Hong Kong SAR | 2989-9006
Fax: 852 2590 7216 | msschk@microsoft.com |
| India, Bangladesh, Nepal, Sri Lanka, Maldives & Bhutan | 1800 102 1100 (Toll Free number – Accessible from anywhere in India from Airtel land line and mobile phone) 1800 111100 (Toll Free number – Accessible from 36 cities in India from MTNL/BSNL landline) +91 80 40103000 (Toll number – Accessible from anywhere in the world from any telecom service provider that provides access to India) | msscisc@microsoft.com |
| Indonesia | Toll free: 62 21 5155151 (in Jakarta)
Toll free: 0 800 120 1201 (outside Jakarta)
Toll: 001803 8529432
Fax: +65 63246181 | msscsea@microsoft.com |
| Korea | 00798-852-1-2491
Fax: (852) 2590-7216 | mssck@microsoft.com |
| Malaysia | Toll: 001800 6427 6738
Toll free: 1800 886295
Fax: 1800 806 083 | msscsea@microsoft.com |
| New Zealand | 0800 800 004 (Option 3)
+61 2 98702200 | msdnaus@microsoft.com |
| People's Republic of China | 800-819-0550 / 400-620-0550
Fax: +86 21-26037547 | msschk@microsoft.com |
| Philippines | Toll free: 1800 14410158
Toll: 001800 6427 6738
Fax: +65 63246181 | msscsea@microsoft.com |
| Singapore | Toll free: 800 8523543
Toll: 001800 6427 6738
Fax: +65 63246181 | msscsea@microsoft.com |
| Taiwan | Toll free: 0800-00-88-33 (press 6)
Toll: 02 2999-8833 (press 6)
Fax: 0800-00-88-33 (press 7) | twwpo@microsoft.com |
| Thailand | Toll free: 01800 4410560
Toll: 001 800 6427 6738
Fax: 001 800 656475 | msscsea@microsoft.com |
| Vietnam | Toll free: 844 935 1053
Fax: +65 63246181 | msscsea@microsoft.com |