MSDN Customer Service Centers can assist you with topics including new orders or renewing a subscription, activating your subscription, billing, managing subscriptions under a Volume Licensing agreement, access to Subscriber Downloads, and more.
| General Information | Country/region | Contact Telephone | E-mail |
North America Contact Hours:
5:30 a.m. to 5:30 p.m.
Pacific Time
Monday – Friday, except holidays Languages Supported:
English | Canada | (800) 759-5474 | msubserv@microsoft.com |
United States | (800) 759-5474
| msubserv@microsoft.com |
Europe, Middle East, and Africa Contact Hours:
9:00 a.m. to 6:00 p.m.
Central European Time
Monday – Friday, except holidays Languages Supported:
English, Dutch, French, German, Hebrew, Italian, Russian, Spanish, Swedish | Austria | 0800-291193 | MSDNIC@eu.subservices.com |
Belgium | 080075295 | MSDNIC@eu.subservices.com |
Denmark | 80-887917 | MSDNIC@eu.subservices.com |
Finland | 0800-913124 | MSDNIC@eu.subservices.com |
France | 0800-909129 | MSDNIC@eu.subservices.com |
Germany | 0800-1815190 | MSDNIC@eu.subservices.com |
Ireland | 1800-882195 | MSDNIC@eu.subservices.com |
Israel | 180–9451103 | MSDNIC@eu.subservices.com |
Italy | 800-780353 | MSDNIC@eu.subservices.com |
Middle East and North Africa | +49 5241 21 00401 | MSDNIC@eu.subservices.com |
Netherlands | 0800-0227261 | MSDNIC@eu.subservices.com |
Norway | 800-19307 | MSDNIC@eu.subservices.com |
Poland | 008004911554 | MSDNIC@eu.subservices.com |
Portugal | 800-844559 | MSDNIC@eu.subservices.com |
Russian Federation | 8-800-555-0-552 | MSDNIC@eu.subservices.com |
South Africa | 0800981056 | MSDNIC@eu.subservices.com |
Spain | 900-972 906 | MSDNIC@eu.subservices.com |
Sweden | 0200-214322 | MSDNIC@eu.subservices.com |
Switzerland | 0800-836726 (French), 0800-836725 (German) | MSDNIC@eu.subservices.com |
United Kingdom | 0800-0517215 | MSDNIC@eu.subservices.com |
For all countries in Europe | +49 5241 21 00402 | MSDNIC@eu.subservices.com |
Latin America Contact Hours:
9:00 a.m. to 6:00 p.m.
Monday – Friday, except holidays Languages Supported:
English, Spanish, and Portuguese | Argentina | 4317-2606
| msdn-la@microsoft.com |
Bolivia | 800 10 0213 | msdn-la@microsoft.com |
Brazil | 0800-891-9091 | msdn-la@microsoft.com |
Chile | 800-104-333
| msdn-la@microsoft.com |
Colombia | 01-800-554-1010
| msdn-la@microsoft.com |
Costa Rica | 0800 054 1008 | msdn-la@microsoft.com |
Guatemala | Collect Call 54-11-4317-2606 | msdn-la@microsoft.com |
Mexico | 1 800 123 4668 | msdn-la@microsoft.com |
Peru | 80051830
| msdn-la@microsoft.com |
Puerto Rico | Collect Call 54-11-4317-2606 | msdn-la@microsoft.com |
Uruguay | 0004 054 180
| msdn-la@microsoft.com |
Venezuela | 0 800 100 5569
| msdn-la@microsoft.com |
For all other countries in Latin America & the Caribbean | Collect Call 54-11-4317-2606
| msdn-la@microsoft.com |
Japan Contact Hours:
9:30 a.m. - 12:00 p.m. , 1:00 p.m. - 5:30 p.m.
Monday – Friday, except holidays Languages Supported:
Japanese | Japan | (048)226-5700 (within Japan)
+81 48 226 5700 (from outside Japan) | dn-info@m-group.co.jp |
Asia-Pacific Contact Hours:
9:00 a.m. to 6:00 p.m.
Monday – Friday, except holidays Languages Supported:
English for Australia, New Zealand, and India Traditional Chinese for Taiwan English, Simplified Chinese, and Korean for others | Australia | 13 20 58 | msdnaus@microsoft.com |
Hong Kong SAR | 2989-9006
Fax: 852 2590 7216 | msschk@microsoft.com |
India, Bangladesh, Nepal, Sri Lanka, Maldives & Bhutan | 1800 102 1100 (Toll Free number – Accessible from anywhere in India from Airtel land line and mobile phone) 1800 111100 (Toll Free number – Accessible from 36 cities in India from MTNL/BSNL landline) +91 80 40103000 (Toll number – Accessible from anywhere in the world from any telecom service provider that provides access to India) | msscisc@microsoft.com |
Indonesia | Toll free: 62 21 5155151 (in Jakarta)
Toll free: 0 800 120 1201 (outside Jakarta)
Toll: 001803 8529432
Fax: +65 63246181 | msscsea@microsoft.com |
Korea | 00798-852-1-2491
Fax: (852) 2590-7216 | msschk@microsoft.com |
Malaysia | Toll: 001800 6427 6738
Toll free: 1800 886295
Fax: 1800 806 083 | msscsea@microsoft.com |
New Zealand | 64 9 357 5576
Fax: 64 9 357 5577 | msdn@mss.co.nz |
People's Republic of China | 800-819-0550 / 400-620-0550
Fax: +86 21-26037547 | msschk@microsoft.com |
Philippines | Toll free: 1800 14410158
Toll: 001800 6427 6738
Fax: +65 63246181 | msscsea@microsoft.com |
Singapore | Toll free: 800 8523543
Toll: 001800 6427 6738
Fax: +65 63246181 | msscsea@microsoft.com |
Taiwan | Toll free: 0800-00-88-33 (press 6)
Toll: 02 2999-8833 (press 6)
Fax: 0800-00-88-33 (press 7) | twwpo@microsoft.com |
Thailand | Toll free: 01800 4410560
Toll: 001 800 6427 6738
Fax: 001 800 656475 | msscsea@microsoft.com |
Vietnam | Toll free: 844 935 1053
Fax: +65 63246181 | msscsea@microsoft.com |