Bug Check 0x3E: MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED
The MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED bug check has a value of 0x0000003E. This indicates that the system has multiple processors, but they are asymmetric in relation to one another.
Important Info If You Have Received a STOP Code
If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error. If your copy of Windows came with your computer, call the manufacturer of your computer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact info for Microsoft or your computer manufacturer, Contact Support.
If you have experience with computers and want to try to recover from this error, follow the steps provided in the Microsoft article Resolving STOP (Blue Screen) Errors in Windows.
These actions might prevent an error like this from happening again:
- Download and install updates and device drivers for your computer from Windows Update.
- Scan your computer for computer viruses.
- Check your hard disk for errors.
In order to be symmetric, all processors must be of the same type and level. This system contains processors of different types (for example, a Pentium processor and an 80486 processor).
Build date: 4/9/2013