Troubleshooting Windows HCK

This section provides troubleshooting support articles for Windows Hardware Certification Kit (Windows HCK).

In this section:

 

Topic Description

Troubleshooting the Windows HCK Environment

Provides general troubleshooting information on installing and running HCK environment.

Troubleshooting Windows HCK Test Failures

Provides video demonstrations and troubleshooting information related to all HCK tests.

Windows HCK Support

How to get help from Microsoft.

In this topic:

Troubleshooting resources for feature areas

The following topics provide troubleshooting guidance for specific Windows HCK tests:

 

Article Description

Troubleshooting Antivirus Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK antivirus tests.

Troubleshooting Audio Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK audio tests.

Troubleshooting Bus Controller Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK bus controller tests; these include Bluetooth, UART, USB, WHCKProximity, WITT I2C, and xHCI tests.

Troubleshooting Device.Connectivity Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK device connectivity tests; these include Nearfield Proximity device, PCIHCT, Pnpx logo, USB, vertical pairing logo, WCN device, Web Services for Devices (WSD), and WHCKProximity device tests.

Troubleshooting Device.Digitizer Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK touch device tests; these include Windows® Pen and Windows Touch device tests.

Troubleshooting Device Fundamentals Reliability Testing by using the Windows HCK

This article shows you how to troubleshoot problems that can occur during Windows HCK device fundamentals tests.

Troubleshooting Device.Graphics Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK device graphics tests; these include display monitor, graphics adapter, and chipset tests.

Troubleshooting Device.Imaging Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK imaging device tests; these include printer, scanner, and web services on device tests.

Troubleshooting Device.Input Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK input device tests; these include fingerprint reader, game controller, keyboard, mouse and other pointing device, sensor device, and smart card reader tests.

Troubleshooting Device.Media Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK media device tests; these include digital media renderer (DMR) and digital media server (DMS) tests.

Troubleshooting Device.Network Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK network device tests; these include IPsec, LAN, NDIS, TCP/IP, Mobile Broadband, router, wireless LAN, wireless router, and wi-fi direct tests. See also Troubleshooting Wireless Router Testing, Troubleshooting WiFi Direct Data Performance Tests, and Troubleshooting Wireless LAN (802.11) Tests.

Troubleshooting Device.Portable Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK portable device tests; these include non-integrated camera, camcorder, cell phone, and media player tests.

Troubleshooting Device.Storage Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK storage device tests; these include hard disk drive, hardware-based RAID, optical disk drive, removable storage, SCSI enclosure services (SES) device, secure digital host controller storage, storage adapter, and storage controller tests.

Troubleshooting Device.Streaming Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK streaming device tests; these include Hardware Media Foundation Transform (HMFT) and webcam tests.

Troubleshooting Early Launch Antimalware Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK antimalware tests.

Troubleshooting File System Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK file system tests.

Troubleshooting Windows Filtering Platform (WFP) Driver Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK Windows filtering platform (WFP) driver tests.

Troubleshooting System Client Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK system client tests.

Troubleshooting System Fundamentals Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK system fundamental tests.

Troubleshooting System Server Testing

This article shows you how to troubleshoot problems that can occur during Windows HCK system server tests.

Additional troubleshooting resources

The following articles provide additional troubleshooting assistance:

 

Article Description

Bug Check Code Reference

This article provides a list of bug check error codes for kernel debugging.

Debugging Resources

This site provides tools to debug drivers, applications, and services on Windows systems.

Interpreting a Bug Check Code

This article contains information about bug checks when you use a kernel debugger.

Setting Up Kernel-Mode Debugging in Visual Studio or Setting Up Kernel-Mode Debugging Manually

This article describes how to set up kernel debugging

Troubleshooting the Device Fundamentals tests using WDK

This article contains troubleshooting content for device driver developers.

Using KDbgCtrl

This article describes how to use the kernel debugger.

Windows Debugging

This site contains a collection of debuggers and related tools.

Windows Hardware Certification Kit Filters

This site contains the latest Windows HCK filters and kit updates.

Show:
© 2014 Microsoft