Viewers' Virtual Directory

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Crystal Reports relies on a virtual directory to access viewers for display. The virtual directory and its underlying file path are unique for each version of Crystal Reports; that way, succeeding versions of Crystal Reports on the same machine work without conflict.

To locate the Viewers' Virtual Directory

  1. In Control Panel, double-click Administrative Tools, and then double-click Internet Services Manager.
  2. In the Internet Information Services dialog box, expand the top nodes, and then expand the Default Web Site node.
  3. Locate the virtual directory folder as specified on the table below.
  4. Right-click on the virtual directory folder to select Properties.
  5. In the Properties dialog box, confirm that the Local Path is correctly configured for your version of Crystal Reports or Visual Studio.

Location of Viewers' Virtual Directory

If you have installed Crystal Reports with the default settings and file paths, the viewers' virtual directory is configured as shown below.

Version

Viewers' Virtual Directory

File Path

Crystal Reports Basic for Visual Studio 2008

CrystalReportWebFormViewer4

File path when using ASP.NET Development Server

[Windows folder]\Microsoft.NET\Framework\v2.0.50727\ASP.NETClientFiles\CrystalReportWebFormViewer4

File path when using IIS

C:\Inetpub\wwwroot\aspnet_client\system_web\2_0_50727\CrystalReportWebFormViewer4

Crystal Reports for Visual Studio 2005

CrystalReportWebFormViewer3

File path when using ASP.NET Development Server

[Windows folder]\Microsoft.NET\Framework\v2.0.50727\ASP.NETClientFiles\CrystalReportWebFormViewer3

File path when using IIS

C:\Inetpub\wwwroot\aspnet_client\system_web\2_0_50526\CrystalReportWebFormViewer3

Crystal Reports 11

crystalreportviewers11

C:\Program Files\Common Files\Business Objects\3.0\crystalreportviewers11

Crystal Reports 10

crystalreportviewers10

C:\Program Files\Common Files\Crystal Decisions\2.5\crystalreportviewers10

Crystal Reports for Visual Studio .NET 2003

CrystalReportWebFormViewer2

C:\Program Files\Microsoft Visual Studio .NET 2003\Crystal Reports\Viewers