
Updating an Expired Password
If the Report Server service runs under a domain account and the password expires before you can update it in the Reporting Services Configuration tool, the service will not start until you specify a new password. If the service cannot be started, you cannot use the Reporting Services Configuration tool to connect to that server to update the account. In this case, you must use a combination of tools to bring the server back online.
To reset the password, do the following:
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On the Start menu, point to Control Panel, point to Administrator Tools, and click Services.
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Right-click SQL Server Reporting Services, select Properties.
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Click Log On, and type the new password.
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After you update the password, start the Reporting Services Configuration tool and update the password in the Service Account page. This additional step is necessary to update the account information that is stored internally by the report server.
If the service account password for the Database Engine expires, the rsReportServerDatabaseUnavailable error occurs when you try to connect to the report server. Resetting the password resolves this error. To view the complete text of the error message, see Troubleshooting Server and Database Connection Problems.