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Validation of company accounts

Applies to Windows Phone

Learn what happens when your company account is validated and what to have ready.

Identity validation is a process that helps ensure the authenticity of companies registering for a developer account. This process helps protect your company’s identity from being used without your knowledge, while maintaining trust for the people who buy your apps.

Symantec is a Microsoft partner that validates the authenticity of a business that is opening a developer account. All company accounts go through the Symantec ID validation process. When your account is being approved, Symantec calls the corporate approver phone number you entered in your account summary when you registered. It’s important that you enter the correct phone number when you register. Symantec may ask you for more info to validate the account.

If your company registers for a developer account using a brand name, you need to provide registration documents and “proof of right” to use the name. Symantec will send you an email to request these documents, and having this information available will expedite the process.

To ensure the quickest turnaround time, register using your company’s legal name. Let the corporate approver know they’ll be receiving an email from Symantec and ask them to respond to it promptly. Make sure that the corporate approver email address is in the domain of the registering company. Also, make sure that the email address for the corporate approver matches the approver who was listed during the registration process.

Caution noteCaution:

If the corporate approver clicks Reject in the link sent to their email, the account will be canceled.

If you’ve registered successfully and haven’t received an email from Symantec within 24 hours, first check your junk email folders for an email from Symantec, and then contact Symantec support directly.

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