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Getting Started with UCMA Workflows

Workflow activities in the Microsoft Unified Communications Managed API (UCMA) 3.0 Workflow SDK are based on the Microsoft .NET Framework 3.5 Service Pack 1 version of Windows Workflow Foundation. Use these workflow activities to build communications-enabled business processes such as alerts and notifications, to build virtual assistants for services like booking conference rooms, build bots, instant message (IM) applications, and simple interactive voice response (IVR) applications. The UCMA 3.0 Workflow SDK API contains 41 activities. For information about the activities, see Workflow.Activities Namespace.

The UCMA 3.0 Workflow SDK supports IM and speech, and provides communication control functionality such as the ability to transfer calls. It is built on top of Microsoft Unified Communications Managed API (UCMA) 3.0 Core SDK, so you can call UCMA 3.0 Core code directly from your workflow.

Figure 1. UCMA Workflow design pane

UCMA Workflow Designer
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