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Getting SSMA for MySQL Assistance (MySQLToSQL)

Three principal sources of help and support exist for SQL Server Migration Assistant (SSMA):

  • This documentation and the product readme.

  • The SQL Server migration Web site.

  • The SSMA support alias.

You can also receive help from other resources, like through the SQL Server community.

The product readme is installed with SSMA. To access the readme, click Start, point to All Programs, point to Microsoft SQL Server Migration Assistant for MySQL, and then select ReadMe. You can also access the latest version of the readme from the SQL Server migration Web site.

The SQL Server migration Web site contains information about how to migrate from other relational databases to SQL Server, and includes information about multiple SSMA products. Use this site to download the latest versions of SSMA, learn the answers to frequently-asked questions, read the latest product readme files, and review case studies.

The SSMA product team is available to answer your questions and provide limited technical support. Contact the team at ssmahelp@microsoft.com

Sending Log Files

If you request troubleshooting from the SSMA product team, the team might ask you to send the current log file to the support alias. By default, the log file is located at %APPDATA%\Microsoft SQL Server Migration Assistant\MySQL\log\ssma.log. However, you can customize the location and file name by using the Global Settings dialog box.

To verify the location of the log file, on the Tools menu, select Global Settings, and then select the Logging page. Near the bottom of the page is a Log path option that specifies the path and file name of the log file. To send the log, attach the log file to an e-mail message and send it to the support alias. Include any other relevant information that will help the team troubleshoot your project.

In addition to the previously listed resources, you can ask a question in the SQL Server community or request help from Microsoft support.

The following table links to and describes these resources:

Resource

Description

SQL Server Community

Newsgroups and forums that are monitored by the SQL Server community. This site also lists community information sources, such as blogs and Web sites. The SQL Server community can help answer questions, although there is no guarantee of an answer.

SQL Server Developer Center Community

This site focuses on the newsgroups, forums, and other community resources that are useful to SQL Server developers.

Microsoft Help and Support

You can use this Web site to open a case with a Microsoft support professional.

SSMA MSDN Forum

This site focuses on the queries or discussions related to migrating to SQL Server from other databases.

SSMA Blogs

SQL Server Migration Assistant blog is a community to discuss about SQL Server Migration using various SSMA tools.

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