Customize Microsoft Dynamics CRM

Extend the Metadata Model

Customize Entity Forms

Customize Visualizations and Dashboards

Customize Entity Views

Customize Global Option Sets

Change Application Navigation Using the SiteMap

Customize the Ribbon

User Interface Style Guide

Service Calendar Appearance Configuration

Publish Customizations

Create Custom Get Started Pane Content

When to Edit the Customizations File

Write Client Application Extensions

Package and Distribute Extensions

Write Plug-Ins to Extend Business Processes

Extend Microsoft Dynamics CRM for Outlook

Create Reports for Microsoft Dynamics CRM Using SQL Server Reporting Services

Write Workflows to Automate Business Processes

Integrate SharePoint with Microsoft Dynamics CRM