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Bug Check 0x36: DEVICE_REFERENCE_COUNT_NOT_ZERO

The DEVICE_REFERENCE_COUNT_NOT_ZERO bug check has a value of 0x00000036. This indicates that a driver attempted to delete a device object that still had a positive reference count.

Important Info If You Have Received a STOP Code

bsod

If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss.

For information about how to recover from this error, see Resolving Blue Screen errors in Windows.

DEVICE_REFERENCE_COUNT_NOT_ZERO Parameters

The following parameters are displayed on the blue screen.

ParameterDescription

1

The address of the device object

2

Reserved

3

Reserved

4

Reserved

 

Cause

A device driver has attempted to delete one of its device objects from the system, but the reference count for that object was non-zero.

This means there are still outstanding references to the device. (The reference count indicates the number of reasons why this device object cannot be deleted.)

This is a bug in the calling device driver.

 

 

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