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Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

Important Info If You Have Received a STOP Code

If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error. If your copy of Windows came with your computer, call the manufacturer of your computer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact info for Microsoft or your computer manufacturer, Contact Support.

If you have experience with computers and want to try to recover from this error, follow the steps provided in the Microsoft article Resolving STOP (Blue Screen) Errors in Windows.

These actions might prevent an error like this from happening again:

  1. Download and install updates and device drivers for your computer from Windows Update.
  2. Scan your computer for computer viruses.
  3. Check your hard disk for errors.

WHEA_UNCORRECTABLE_ERROR Parameters

Parameter 1Parameter 2Parameter 3Parameter 4Cause of error

0x0

Address of WHEA_ERROR_RECORD structure.

High 32 bits of MCi_STATUS MSR for the MCA bank that had the error.

Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error.

A machine check exception occurred.

These parameter descriptions apply if the processor is based on the x64 architecture, or the x86 architecture that has the MCA feature available (for example, Intel Pentium Pro, Pentium IV, or Xeon).

0x1

Address of WHEA_ERROR_RECORD structure.

Reserved.

Reserved.

A corrected machine check exception occurred.

0x2

Address of WHEA_ERROR_RECORD structure.

Reserved.

Reserved.

A corrected platform error occurred.

0x3

Address of WHEA_ERROR_RECORD structure.

Reserved.

Reserved.

A nonmaskable Interrupt (NMI) error occurred.

0x4

Address of WHEA_ERROR_RECORD structure.

Reserved

Reserved.

An uncorrectable PCI Express error occurred.

0x5

Address of WHEA_ERROR_RECORD structure.

Reserved.

Reserved.

A generic hardware error occurred.

0x6

Address of WHEA_ERROR_RECORD structure

Reserved.

Reserved.

An initialization error occurred.

0x7

Address of WHEA_ERROR_RECORD structure.

Reserved.

Reserved.

A BOOT error occurred.

0x8

Address of WHEA_ERROR_RECORD structure

Reserved.

Reserved.

A Scalable Coherent Interface (SCI) generic error occurred.

0x9

Address of WHEA_ERROR_RECORD structure.

Length, in bytes, of the SAL log.

Address of the SAL log.

An uncorrectable Itanium-based machine check abort error occurred.

0xA

Address of WHEA_ERROR_RECORD structure

Reserved.

Reserved.

A corrected Itanium-based machine check error occurred.

0xB

Address of WHEA_ERROR_RECORD structure.

Reserved.

Reserved.

A corrected Itanium platform error occurred.

 

Remarks

Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error condition.

For information about WHEA, see Windows Hardware Error Architecture Design Guide within the WDK documentation .

Note  This bug check is not supported in Windows versions prior to Windows Vista. Instead, machine check exceptions are reported through bug check 0x9C.

 

 

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Build date: 4/9/2013

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