Troubleshooting Device and Driver Installations
You can use the following guidelines to either verify that your device is installed correctly or diagnose problems with your device installation:
Follow the steps that are described in Using Device Manager to view system information about the device.
Follow the steps that are described in SetupAPI Logging (Windows Vista and Later) or SetupAPI Logging (Windows Server 2003, Windows XP, and Windows 2000) to identify installation errors.
On Windows Vista and later versions of Windows, follow the steps that are described in Debugging Device Installations (Windows Vista and Later) to debug class installers or co-installers during the core stages of device installation.
On Windows Vista and later versions of Windows, follow the steps that are described in Troubleshooting Install and Load Problems with Test-signed Drivers to diagnose problems related to the installation and loading of test-signed drivers.
Run test programs to exercise the device. This includes the testing and debugging tools that are supplied with the Windows Driver Kit (WDK).
Additionally, in Windows Server 2003, Windows XP, and Windows 2000, a class installers or co-installers can provide a troubleshooter that helps users diagnose problems with your device. See DIF_TROUBLESHOOTER for more information.
Build date: 2/13/2014