Troubleshooting Issues When Monitoring BizTalk Server Using System Center Operations Manager 2007
This topic lists the issues that you might face when monitoring BizTalk Server using Operations Manager 2007 and also provides solutions on how to fix those issues.
Problem
You may see the following error when monitoring BizTalk Server using Operations Manager 2007.
Failed to create a CLSID_BizTalkPropertyBagFactory COM component installed with a BizTalk Server. A dynamic link library (DLL) initialization routine failed. (WinMgmt)
Cause
This error may show up when you refresh the BizTalk Server Administration console and is caused by issues with WMI.
Resolution
Perform the following tasks to eliminate the error and to ensure that all discoveries of the BizTalk Server Management Pack get discovered.
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Set the following register keys to increase the WMI queue:
Reg Key: HKLM\SOFTWARE\Microsoft\WBEM\CIMOM
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Reg Value: High Threshold On Client Objects (B) = 60000000 (60 million, 20 million is the default)
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Reg Value: Low Threshold On Client Objects (B) = 40000000 (40 million, 10 million is the default).
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Reg Value: High Threshold On Client Objects (B) = 60000000 (60 million, 20 million is the default)
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Install the following hotfixes on all computers running the System Center Operations Manager agent:
On Windows Server 2003 On Windows Server 2008 - 956523 – A memory leak occurs in the Wmiprvse.exe process when you query user account information by using the Win32_UserAccount WMI class on a Windows Server 2003-based computer. You can download this hotfix from http://go.microsoft.com/fwlink/?LinkId=157284.
- 931320 – WMI does not clear event registrations when the corresponding sink becomes invalid in Windows Server 2003. You can download this hotfix from http://go.microsoft.com/fwlink/?LinkId=157285.
- 943071 – The permanent event registrations of an application are disabled if it receives WMI events from a .NET-managed code-provider application on a Windows Server 2003-based computer. You can download this hotfix from http://go.microsoft.com/fwlink/?LinkId=157286.
- 933061 – Update for Windows Server 2003 to improve the reliability of the Windows Management Instrumentation (WMI) repository. You can download this hotfix from http://go.microsoft.com/fwlink/?LinkId=157287.
- 961180 – Computer running SQL adapter with BizTalk Server is under heavy load. You can download this hotfix from http://go.microsoft.com/fwlink/?LinkId=153349.
- 961183 – Computer running SQL adapter with BizTalk Server is under heavy load. You can download this hotfix from http://go.microsoft.com/fwlink/?LinkId=153347.
- 956523 – A memory leak occurs in the Wmiprvse.exe process when you query user account information by using the Win32_UserAccount WMI class on a Windows Server 2003-based computer. You can download this hotfix from http://go.microsoft.com/fwlink/?LinkId=157284.
