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Troubleshooting Issues When Monitoring BizTalk Server Using System Center Operations Manager 2007

This topic lists the issues that you might face when monitoring BizTalk Server using Operations Manager 2007 and also provides solutions on how to fix those issues.

Problem

You may see the following error when monitoring BizTalk Server using Operations Manager 2007.

Failed to create a CLSID_BizTalkPropertyBagFactory COM component installed with a BizTalk Server.
A dynamic link library (DLL) initialization routine failed. (WinMgmt)

Cause

This error may show up when you refresh the BizTalk Server Administration console and is caused by issues with WMI.

Resolution

Perform the following tasks to eliminate the error and to ensure that all discoveries of the BizTalk Server Management Pack get discovered.

  • Set the following register keys to increase the WMI queue:

    Reg Key: HKLM\SOFTWARE\Microsoft\WBEM\CIMOM

    • Reg Value: High Threshold On Client Objects (B) = 60000000 (60 million, 20 million is the default)

    • Reg Value: Low Threshold On Client Objects (B) = 40000000 (40 million, 10 million is the default).

  • Install the following hotfixes on all computers running the System Center Operations Manager agent:

    On Windows Server 2003On Windows Server 2008
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