AIF Context

AIF uses the Windows Workflow Foundation (WF) to organize activities into a structured process (called a workflow or automation). If a step in a workflow needs to be continued by another agent or completed at a later time, the context can be saved and recalled later. Context includes the state of the supporting application instance—such as user role, business environment, geographical location—and any workflow-specific information recorded in the UI. The saved context can be transferred automatically to another agent or it can be retrieved by the original agent.