Updated: August 3, 2011
Applies To: Windows 7, Windows Server 2008, Windows Vista
Device Manager displays the following message in the Device Properties dialog box, on the General tab, in the Device Status text box:
Windows has stopped this device because it has reported problems. (Code 43)
Diagnosis
A device driver notified the operating system that the device failed.
Resolution
For more information about how to diagnose the problem:
-
See the hardware documentation.
-
Run the diagnostic tool Hardware devices are not working or are not detected in Windows on the Microsoft Fix it Center.
Additional information
To verify that a device is compatible with Windows® 7, see the Windows 7 Compatibility Center.
To discuss hardware issues and compatibility in Windows 7, use the TechNet Windows 7 Hardware Compatibility forum.
To discuss hardware issues and compatibility in Windows Vista, use the TechNet Windows Vista Hardware forum.
[tfl - 16 01 10] Hi - and thanks for your post.You should post questions like this to the Technet Forums at http://forums.microsoft.com/technet or the MS Newsgroups at http://www.microsoft.com/communities/newsgroups/en-us/. You are much more likely get a quick response using the forums than through the Community Content. For specific help about:
Exchange : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.exchange%2C&
SQL Server : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.sqlserver%2C&
Windows : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.windows%2C&
Windows Server : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.windows.server%2C&
Virtual Server : http://groups.google.com/group/microsoft.public.virtualserver/topics?lnk
Full Public : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public%2C&
[tfl - 16 01 10] Hi - and thanks for your post.You should post questions like this to the Technet Forums at http://forums.microsoft.com/technet or the MS Newsgroups at http://www.microsoft.com/communities/newsgroups/en-us/. You are much more likely get a quick response using the forums than through the Community Content. For specific help about:
Exchange : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.exchange%2C&
SQL Server : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.sqlserver%2C&
Windows : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.windows%2C&
Windows Server : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.windows.server%2C&
Virtual Server : http://groups.google.com/group/microsoft.public.virtualserver/topics?lnk
Full Public : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public%2C&
[tfl - 16 01 10] Hi - and thanks for your post.You should post questions like this to the Technet Forums at http://forums.microsoft.com/technet or the MS Newsgroups at http://www.microsoft.com/communities/newsgroups/en-us/. You are much more likely get a quick response using the forums than through the Community Content. For specific help about:
Exchange : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.exchange%2C&
SQL Server : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.sqlserver%2C&
Windows : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.windows%2C&
Windows Server : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.windows.server%2C&
Virtual Server : http://groups.google.com/group/microsoft.public.virtualserver/topics?lnk
Full Public : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public%2C&
- Go to Device Manager - Start Menu > Control Panel > Device Manager
- Browse for any device warning errors under Universal Serial Bus Controllers with a yellow exclamation point. (Mine was on one of the USB Root Hubs)
- Right click on any device with the error and select "uninstall"
- Right click and select "Scan for Hardware Changes"
- Ensure all USB Root Hubs are clear of any warnings/errors
- Shut down Windows
- Turn off laptop and unplug AC power
- Remove battery and let sit minimum of 10 minutes. (I left mine overnight - too tired!)
- Reinsert battery
- Plug in AC
- ***Insert USB device - I did before turning on laptop
- Power up - boot Windows and it should straighten out all the USB problems and recognize the mouse immediately
1. Reloaded the latest Nvidia drivers dated April 2010 from the site. Shows a good driver in device manager--8.17.11.9745.
2. Nvidia control panel available as an option in Control Panel-Hardware and Sound, but will not run. Says "you are not currently using a display attached to Nvidia GPU".
3. Display chipset is not recognized. Display is (default monitor) despite the appropriate Dell drivers loaded. Adapter tab has <unavailable> for all chipset and other adapter parameters.
4. Changing physical displays with another monitor with DVI input produces same results
5. Switching the DVI output to the other "good" 8800 ultra produces same results.
6. Reloading windows does nothing different.
7. System restore does nothing different.
8. problems started with trend micro and Windows 7 updates around 25 March 2010.
[tfl - 16 01 10] Hi - and thanks for your post.You should post questions like this to the Technet Forums at http://forums.microsoft.com/technet or the MS Newsgroups at http://www.microsoft.com/communities/newsgroups/en-us/. You are much more likely get a quick response using the forums than through the Community Content. For specific help about:
Exchange : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.exchange%2C&
SQL Server : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.sqlserver%2C&
Windows : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.windows%2C&
Windows Server : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public.windows.server%2C&
Virtual Server : http://groups.google.com/group/microsoft.public.virtualserver/topics?lnk
Full Public : http://groups.google.com/groups/dir?sel=usenet%3Dmicrosoft.public%2C&