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Support and Other Resources

Several support options are available for customers who have questions about how to extend the Visual Studio 2008 integrated development environment (IDE).

MSDN Development Center

The Visual Studio 2005 Extensibility Center on MSDN contains resources that help answer questions about how to extend Visual Studio 2008. For example, there are several links to VSIP developer blogs.

Microsoft Newsgroups

Members of the Visual Studio 2008 development team and other developers who extend Visual Studio 2008 often participate in the microsoft.public.vstudio.extensibility newsgroup. This newsgroup is a managed newsgroup. If you are an MSDN Universal Subscriber, make sure that you register a no-spam alias to make it possible for Microsoft to respond. For more information, see MSDN Managed Discussion Groups.

MSDN Forums

The MSDN Forums provide another way to chat with peers and experts. The graphical user interface (UI) of the forums is designed to make them easier to use than newsgroups. The Visual Studio Extensibility Forum is a good place to start to search for answers to extensibility questions. Always search before you ask a question because someone else may already have asked the same question.

Codeplex

CodePlex is the Microsoft open source project-hosting Web site. You can use CodePlex to create and share new projects, contribute to existing projects, or use the applications on the site and provide feedback.

All PowerToys (and their documentation) that were included with earlier versions of the Visual Studio SDK are now available on CodePlex. One PowerToy, Source Explorer, includes complete source code so that you can study it or modify it.

Third-Party Code Search Resources

Several third-party code search Web sites feature Visual Studio extensibility code samples. For example, Koders provides a free Visual Studio plug-in to search for code samples and Krugle provides an Internet Explorer plug-in for code search.

Visual Studio Product Support

Some support is included with the purchase of Visual Studio products. For more information, see Visual Studio Support.

Microsoft maintains a dedicated support team to answer questions about Visual Studio extensibility.

MSDN Subscription Support

MSDN subscription packages may also include some support. For more information, see MSDN Subscriber Support.

Developer Tools Support

Support can also be purchased. A variety of support offerings are available under the Developer Tools category at Microsoft Help and Support Centers.

Customers who want to use the Visual Studio SDK to develop complex packages can consider purchasing a Premier Support contract with Microsoft. For more information, see Microsoft Premier Support. For small companies, the new Partner Advantage Support may be an attractive alternative to a traditional Premier Support offering.

NoteNote:

Standard support cannot be used for consultation or to obtain advice.

Questions about Premier Support offerings in conjunction with the VSIP program can be sent to vsipsvs@microsoft.com. Questions about the new Partner Advantage program can be sent to advantg@microsoft.com.

Information about individual support requests can be found at Individual Support Requests.

Innovasys ltd. offers support for HelpStudio Lite at evaluation, standard, and subscription levels. For more information, search for "Product Support" in the Help content that is included in HelpStudio Lite.

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