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Diagnose Problematic Print Job Sample

This sample demonstrates how to use the properties and attributes of the PrintSystemJobInfo class to discover remotely what has gone wrong with a print job. It is designed to be used by a help desk professional who is speaking by telephone or instant message to the user who submitted the print job. The user is reporting that the print job has not printed.

The sample steps the help desk professional through identifying the print job and checking those of its properties that might indicate what the problem is, such as the printer being out of paper.

This sample demonstrates a specific feature of the Windows Presentation Foundation and, consequently, does not follow application development best practices. For comprehensive coverage of Windows Presentation Foundation (WPF) and Microsoft .NET Framework application development best practices, refer to the following as appropriate:

Accessibility - Accessibility Best Practices

Localization - WPF Globalization and Localization Overview

Performance - Optimizing WPF Application Performance

Security - WPF Security

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Building the Sample

  • Install the Windows Software Development Kit (SDK) and open its build environment command window. On the Start menu, point to All Programs, Microsoft Windows SDK, and then click CMD Shell.

  • Download the sample, usually from the software development kit (SDK) documentation, to your hard disk drive.

  • To build the sample from the build environment command window, go to the source directory of the sample. At the command prompt, type MSBUILD.

  • To build the sample in Microsoft Visual Studio 2005, load the sample solution or project file and then press CTRL+SHIFT+B.

Running the Sample

  • To run the compiled sample from the build environment command window, execute the .exe file in the Bin\Debug or Bin\Release folder contained under the sample source code folder.

  • To run the compiled sample with debugging in Visual Studio 2005, press F5.

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