Hi,
We have a product and we use custom action to extract some of our files to TempFolder. Unfortunately recently we ran some issues that the extraction did not work since the Tempfolder does not exsit. When we looked further we found that the TempFolder is pointing to another users profile. Below are some properties from the install log. I replaced the client specific data but if you look at all the properties point ro user1 where TempFolder point to user2. How is this possible. PS: One possibility is that the user2 used to do the installations on this server and now user1 is doing the upgrades but still, shouldn't the TempFolder point to user1 as well?
Property(S): ROOTDRIVE = E:\
Property(S): LogonUser = user1
Property(S): VersionNT = 502
Property(S): TARGETDIR = E:\
Property(S): ALLUSERSPROFILE = E:\
Property(S): AdminUser = 1
Property(S): INSTALLDIR = D:\Program Files\myCompany\2008\
Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
Property(S): MyPicturesFolder = C:\Documents and Settings\user1\My Documents\My Pictures\
Property(S): LocalAppDataFolder = C:\Documents and Settings\user1\Local Settings\Application Data\
Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property(S): SendToFolder = C:\Documents and Settings\user1\SendTo\
Property(S): RecentFolder = C:\Documents and Settings\user1\Recent\
Property(S): TempFolder = C:\DOCUME~1\user2\LOCALS~1\Temp\
Property(S): PrintHoodFolder = C:\Documents and Settings\user1\PrintHood\
Property(S): USERPROFILE = E:\
Property(S): PersonalFolder = C:\Documents and Settings\user1\My Documents\
Property(S): NetHoodFolder = C:\Documents and Settings\user1\NetHood\
Property(S): FavoritesFolder = C:\Documents and Settings\user1\Favorites\
Property(S): AppDataFolder = C:\Documents and Settings\user1\Application Data\
Property(S): System16Folder = C:\WINDOWS\system\
Property(S): SystemFolder = C:\WINDOWS\system32\
Property(S): WindowsVolume = C:\
Property(S): WindowsFolder = C:\WINDOWS\
Property(S): MsiNTProductType = 3
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 2
Property(S): WindowsBuild = 3790
Property(S): VersionMsi = 3.01
Property(S): ApplicationUsers = AllUsers
Property(S): ALLUSERS = 1
Property(S): APP_VERSION = 2008
Property(S): INSTALLLEVEL = 100
Property(S): REINSTALLMODE = vamus
Property(S): INSDIR = D:\Program Files\myCompany\2008\
Property(S): VersionDatabase = 200
Property(S): PRODUCTLANGUAGE = 1033
Property(S): CLIENTPROCESSID = 908
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:\WINDOWS\system32
Property(S): LIMITUI = 1
Property(S): REINSTALL = ALL
Property(S): ACTION = INSTALL
Property(S): PackagecodeChanging = 1
Property(S): ProductToBeRegistered = 1
Property(S): ProductState = 5