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Go-live process

We are here to help you make your application ready to connect to the HealthVault production environment and be more discoverable by your customers. Just follow the instructions in this guide.

This entire Go-Live process typically takes two to four weeks, depending upon how closely you have followed the instructions and guidelines below. However, the Go-Live process can take significantly less time when the HealthVault application and all documentation is ready. Note that the HealthVault Go Live team cannot schedule a review meeting until we have received the Application Information data sheet and the Walkthrough document. Also, the application cannot be HealthVault-enabled without meeting the requirements.

If you already have a live application that is integrated with the HealthVault production environment and you are planning to ship an update, please review the guide Updating a HealthVault-Integrated Application.

1) Microsoft HealthVault Solution Provider Agreement

Contact the HealthVault Business Development team to complete your Solution Provider Agreement. The agreement includes requirements for your privacy statement,  handling of end-user data, and use of Microsoft trademarks. A fully executed final agreement is required prior to go live authorization onto the HealthVault platform.

To proceed, please email our Business Development team at

2) Application review

We will review several areas of your application before taking it live to Production:

  • Application Configuration
    Use the Application Configuration Center (ACC) to be sure you have all details added to your configuration. You can find more information about each field of Application Configuration Center in   the ACC Help.
  • HealthVault Integration
    During the go-live review, we will see a demo of data integration between your application and HealthVault for all applicable: create, update, read, or delete HealthVault data.
  • Branding
    Microsoft will conduct a visual review of all HealthVault branding included in your application. Please refer to the HealthVault brand materials for the latest assets and guideline on using the HealthVault brand.

Please fill out the Application Data Sheet and Application Walkthrough documents and return them to the HealthVault team:

Once you return the Application Data Sheet and Application Walk-through documents to the HealthVault team, we will schedule a Go-live review meeting to validate your application’s integration with HealthVault, use of HealthVault branding and configuration in ACC. We will push your application to PROD once all the issues identified during the review have been fixed.

Customer Support Information

Be prepared to provide application support contact information so that Microsoft Customer Support can refer your customers to the right place.

Please give your users this web address for HealthVault customer support:

3) Application discoverability

When you announce to the world that your application is now HealthVault-enabled, you may also want to take advantage of the HealthVault Apps & Devices Directory for your app and devices.

HealthVault Application Directory

Here is more information about creating application directory from Application Configuration Center.

HealthVault Device Directory

Here are the instructions about how to list your devices on HealthVault.