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Whitepapers

A comprehensive list of technical resources, covering a wide variety of topics related to scenarios in Microsoft Dynamics CRM.

This document provides guidance on the connectivity requirements between Microsoft Dynamics CRM 2013 and other systems to assist readers with proper firewall configuration in customer environments.

Install Microsoft Dynamics CRM 2013 for Outlook, also known as the Outlook client. CRM for Outlook enables access to your CRM data through Outlook.

This guide contains comprehensive information about how to plan, install, configure, customize, and maintain Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online.

This package contains the complete software development kit for Microsoft Dynamics CRM 2013.

This document is designed to help readers understand the key compliance and security considerations associated with planning for a deployment of Microsoft Dynamics CRM Online in environments that may include enterprise directory integration services such as directory synchronization and single sign-on.

This service description describes the security, continuity, and compliance policies and controls for the Microsoft Dynamics CRM Online service offering. The document is intended to provide Microsoft Dynamics CRM Online customers with an overview of how the Microsoft Dynamics CRM Online service is designed to provide a high degree of security, continuity, and compliance—service goals that are derived from the Microsoft Risk Management program.

Download Microsoft Dynamics CRM Server 2013.

This document provides information about the Microsoft Dynamics CRM 2013 performance counters available for use in Windows Performance Monitor.

This white paper discusses scenarios in which using multiple Microsoft Dynamics CRM instances to separate areas of functionality can assist in addressing business challenges in the enterprise. The paper also describes some common approaches for integrating multiple, separate instances of Microsoft Dynamics CRM. Included is detail on terminology and information on the benefits and potential limitations associated with each approach.