Microsoft Dynamics CRM Downloads

Microsoft Dynamics CRM is a Microsoft .NET-connected CRM product suite that provides sales force automation and customer service for mid-sized businesses. Microsoft Dynamics CRM enables developers to build distributed CRM applications using core Microsoft Dynamics CRM functionality.

Latest Microsoft Dynamics CRM Downloads

Microsoft Dynamics CRM 3.0 Implementation Guide
This guide is written for the team of people responsible for implementing Microsoft Dynamics CRM and provides information and tools for each phase of a new installation. It also includes instructions for upgrading from Microsoft CRM 1.0 or 1.2.

Microsoft Dynamics CRM 3.0 SDK

The Microsoft Dynamics CRM 3.0 SDK is for developers, system customizers, and report writers. It contains the following sections:

Server Programming Guide: A guide for developers writing server side code, custom business logic, integration modules, workflow assemblies and more. This guide provides an architectural overview of Microsoft CRM, the entity model, security model, Web services, and sample code.
Client Programming Guide: A guide for developers customizing the Web or Outlook clients, including scripting, integration of custom Web pages, and sample code.
Report Writers Guide - A guide for developers writing reports for Microsoft CRM using Microsoft SQL Server Reporting Services Report Designer.

Microsoft CRM Version 1.2 SDK
The Microsoft Business Solutions CRM Version 1.2 Software Development Kit (SDK) contains resources designed to help you build powerful applications using the Microsoft CRM platform. The Microsoft CRM Version 1.2 SDK contains all the information from previous versions as well as new features found in Version 1.2.

Microsoft CRM 1.2 Logical Database Diagram
This Microsoft Visio diagram shows the logical database structure for Microsoft CRM 1.2. The diagram is set up to print on 11-by-17 inch paper. However, for greater readability you can print this on larger paper.

Business Process and Workflow Accelerator for Microsoft CRM Version 1.2
Microsoft CRM workflow is a key breakthrough for making your business work more effectively by automating your business processes. This package contains tutorials, workflow templates and code samples designed to accelerate the adoption of workflow within your business.

Microsoft CRM Integration for Great Plains Link SDK
Microsoft CRM Integration uses Microsoft® BizTalk® Server 2002 Partner Edition as its core messaging engine and its associated tools. The integration between Microsoft CRM and Microsoft Business Solutions - Great Plains® can be customized using BizTalk Mapper. This tool allows customization of existing field mappings as well as the addition of new field mappings. The Link SDK may be needed when you create an integration that involves new entities that are not covered by the default integration settings. Using this SDK, Microsoft CRM BizTalk adapter, and BizTalk Server 2002 Partner Edition, you can customize your integration to Microsoft Great Plains.

More Downloads

Microsoft CRM 1.2 Performance Test White Paper
The performance test described in this white paper demonstrates sales force automation workload for up to 1,000 system users leveraging Hewlett Packard servers. This white paper is intended as an additional tool, specifically an infrastructure sizing and testing guide, to assist organizations who are looking to successfully implement Microsoft Business Solutions CRM version 1.2 in large scale deployments. It is designed to provide information that is complementary to that already included in the Microsoft Business Solutions CRM Implementation Guide.

Microsoft CRM SDK
The Microsoft CRM Software Development Kit (SDK) contains resources designed to help you build powerful applications using the Microsoft CRM platform. The Microsoft CRM SDK also includes documentation that provides a wide range of instructive and practical information. In addition to a comprehensive class library reference, the documentation offers conceptual overviews, integration details, database schemas, and sample code.