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System Requirements and Troubleshooting

See below for system requirements for our custom media viewer and links to FAQs and troubleshooting tips.


System Requirements

Windows Media Player 6.4 or later
Windows Media Player 9 or later recommended.

Internet Explorer 4.0 or later
Internet Explorer 5.5+ or later recommended.


FAQ and Troubleshooting

Demo Does Not Launch
If you have a pop-up blocker enabled you may not be able to view the inline demo of an episode. Either disable the pop-up blocker while you watch the episode or enable http://msdn.microsoft.com as a trusted site in your pop-up blocker. You can also go to the downloads page for an episode to download the demo as a standalone .wmv file.  

Windows Media Player FAQ
Read this KB article for frequently asked questions about how to troubleshoot issues in Windows Media Player.

Troubleshooting Windows Media Player 10
If you are using Windows Media Player 10, you may find these resources helpful