As an MSDN subscriber, you may be eligible for up to four technical support incidents, depending on your subscription level. Compare Subscriptions for details. Support incidents can be used:
Note: Technical support incidents are not redeemable for Windows Store and Windows Phone Store. Learn more about technical support available for Windows Store and Windows Phone Store.
Subscribers in Europe, the Middle East, and Africa:
Follow the activation instructions included on http://support.microsoft.com/activatesupport.
Subscribers in all other geographies:
You must set up your support contract while or before submitting your first incident:
Already have your Contract ID and Access ID? Submit an issue online or call the Microsoft Technical Support number below to get help from Microsoft.
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