System Requirements

Operating System
Only Microsoft Windows Vista, Windows XP, Windows 2000, or Windows Server 2003 are supported.

Browser
Due to the complex requirements of presenting lab content over the internet, only Microsoft Internet Explorer versions 6 or later are supported. If you do not have IE 6 or later, you can download it here.

Screen Resolution
The labs are best viewed at a screen resolution of 1024x768 or greater. Otherwise you may experience clipping of content.

US English Keyboard
These online labs are in US English and only support US English Language Keyboards.

Cookies Enabled
You must have cookies enabled to run these labs. To enable cookies, follow these steps:

1. Select "Internet Options" from the Tools menu.
2. Click on the "Security" tab.
3. Click "Custom Level" button.
4. Scroll down to the "Cookies" section.
5. To enable:
   • Set "Allow cookies that are stored on your computer" to "Enable".
   • Set "Allow per-session cookies" to "Enable".
   • Click "OK" to save changes.

ActiveX Control
When you enter the lab, you may be asked to download the ActiveX Control if you don't already have it installed on the computer. Click Yes to install.

If you see the following alert, you will need to change your browser settings to download and run ActiveX Controls:

1. From your IE browser, click Tools, and then click Internet Options
2. Click the Security tab.
3. At the bottom of the Internet Options window click the Custom Level button.
4. The first set of options will be for Active X Controller. Select the following options under ActiveX controls and plug-ins:
   • Download signed ActiveX controls - Prompt
   • Download unsigned ActiveX controls - Disable
   • Initialize and script ActiveX controls not marked as safe - Disable
   • Run ActiveX controls and plug-ins - Enable
   • Script ActiveX controls marked safe for scripting - Enable
5. Click OK to save changes and restart your browser.

Firewall
Connecting to the labs require that you have port 443 open. Please see your network administrator for assistance.

Ramp Up Help and Support

Click here for Ramp Up related Help and Support.