Professional Support Options
Professional support options provide advanced support for experts and businesses. Visit our customized support sites for pay-per-incident assistance online (US $195) and phone (US $245) by experts trained to assist business professionals. To purchase support incidents in advance, call Professional Support Sales at (800) 936-3500. If you are calling from Canada, Professional support is available by calling (800) 805-4440 from 8:00 a.m. – 8:00 p.m. Monday – Friday, Eastern Time.
Submit your incident online (US $195)
- Microsoft Product Support Services Web site (support.microsoft.com/directory/directory/onlinesrpro.asp)
Get additional information on our support offerings:
- Professional Support for Developers
- Professional Support for IT Professionals
- Professional Support for Value Add Partners, Resellers, Consultants
- Professional Support for Microsoft Certified Solution Providers
- Professional Support for Original Equipment Manufacturers (OEMs)
Submit your incident over the phone (US $245):
|Area of expertise||Phone number|
|IT Professionals||(800) 936-4900|
|Partners (resellers/consultants)||(888) 456-5570|
|Microsoft Certified Solution Providers||(888) 677-9444|
|Original Equipment Manufacturers||(800) 936-2197|
|System Builders||(888) 456-5570|
- Microsoft support services are subject to Microsoft's then-current prices, terms, and conditions, which are subject to change without notice.
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